You will receive a text message the evening prior to your arrival day with the access code to the lockbox located outside of the condo. Inside the lock box are 2 keys fobs and one key, the key fobs will access the elevators and open the door to the condo. The key is for usage of the slider window located in the condo. Upon check out, please return the key fobs to the lock box.
One of the convenient amenities we offer is valet parking for $32 per night, with full in-and-out access throughout your stay.
If you prefer, you also have the option to self-park in the city. If you plan to rideshare into town, please let us know after booking and we will remove the parking charge from your reservation. Please note that self-parking in Asheville is first-come, first-served. The closest parking garage is located directly across the street at 16 Broadway Avenue, attached to the AC Hotel.
EV Charging
For liability reasons, valet is unable to assist with any aspect of vehicle charging, including attaching, paying for, or detaching charging equipment.
If you need to charge your vehicle upon arrival, you may temporarily unload your belongings on the valet deck and then proceed to a nearby charging station. Once your vehicle is fully charged, you are welcome to return to the Arras building, where valet will park your car.
Nearby EV Charging Stations (Downtown Asheville):
- 16 Broadway St.
- 2–24 Rankin Street
- 43 Wall Street
- 55 S. Market Street
*If you have any questions ahead of your stay, feel free to reach out, we’re happy to help.
More Than 14 Days: Cancellations made more than fourteen (14) days prior to the check-in date are eligible for a full refund.
7–14 Days: Cancellations made seven (7) to fourteen (14) days prior to the check-in date, including cancellations made exactly 7 or 14 days before check-in, are eligible for a fifty (50) percent refund.
Fewer Than 7 Days: Cancellations made fewer than seven (7) days prior to the check-in date will forfeit payment, excluding taxes, parking, and cleaning fees.
Early departure does not warrant a refund for the remaining stay.
If you have any additional questions regarding our cancellation policy, please call us at 828-210-8151.
Yes! The fitness center is located on the third floor and features a host of state-of-the-art equipment to get your blood pumping. For more information, please visit our amenity page.
We’re glad you asked! We offer a wide variety of amenities to make our guests feel at home. Visit our amenities page to learn more about what we offer.
Any time of year of course! If you are planning your visit for a specific time of year, please check out our weather page under the Neighborhood tab to see our recommended packing list for your time in the mountains.
There is certainly no shortage of fun things to do in Asheville! You can indulge in award-winning restaurants with cuisines from all over the world, hike the Blue Ridge Mountains and find your therapy in nature, or shop to your heart’s desire at the many downtown shops featuring local artisans. Check out all that Asheville has to offer by viewing the Activities & Attractions page under the Neighborhood tab.
As Asheville locals, we most definitely do! Take a look at our blog page under the Neighborhood tab or follow this link here.
Just a short drive away on Merrimon Avenue are Whole Foods (0.6 miles away), Trader Joe’s (0.6 miles away) and Harris Teeter (0.7 miles away). Additionally, Sparky’s Bardega (0.1 miles away) and the French Broad Food Co-Op (0.3 miles away) are within walking distance of the Arras building and offer a variety of healthy and organic food options.
Yes, for any additional questions or specifications, we ask that you email stay@arrasvacationrentals.com or call us at 828-210-8151.
